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Frequently Asked Questions

Product Information

Please refer to the Why Organic page for further information in this regard.

All of our products are cruelty-free, and most are vegan. Some of our products contain animal-derived ingredients like beeswax and honey.

Our products have an average unopened shelf life of 3 years from the production date. Once opened, they have an average PAO (Period After Opening) of 6-18 months.

We have extremely high standards when it comes to ingredient sourcing. Most of our ingredients are organically grown and processed. Review the ingredients section for each product for details. Ingredients are both locally, globally sourced. We test for purity to ensure our products are free from environmental pollutants, toxins, and synthetic pesticides. Please refer to the Ethically Sourced Ingredients and Wildly Harvested Ingredients pages for further details.

We never use any harsh ingredients, synthetic chemicals, chemical preservatives, artificial fragrances, or any other toxins in our products. We highly recommend consulting with your doctor about any specific ingredients to stay away from. Our ingredients list is available on our website by clicking "Ingredients" on the product page of interest. You can simply print the ingredients list for your doctor to view. 

Orders and account

We do have a great return policy, so it's easy to send back your order for a full refund or exchange.

If you forgot your password, please click on the "Forgot your password?" link in the login page and follow the instructions.

Log into your account. Click on "View Addresses". Add a new address or edit or delete the old address. You can set the new address as the default address.